Helpdesk

Today, organizations face IT challenges like hardware issues, network connectivity, hardware upgrades and Operating Systems related issues. We deploy and exclusive help desk team at their operational place.

End-to-End care is what client's IT environment requires every day. But, if the client is not in a position to spare time, money or people to monitor their network and systems in round-the-clock manner, then they could be at risk.
At J.S.V we understand the needs and requirements of clients in terms of system administration and system upkeep solutions.

We encourage clients to focus on their core business, while we focus on their help desk requirements. If they are spending their valuable time on when and how to install patches and application updates, monitoring the system continuously to detect security breaches and resolving problem after problem, then they may be loose focus on critical business strategies.

Thus, J.S.V takes total care of clients' systems. Our system administrators can help monitor and manage their systems and perform the day-to-day work needed to minimize system issues.

We provide customized system administration solution packages according to the clients' needs. Whether clients need a little support or a lot, J.S.V System Administration Solutions are packaged to provide them with the right level of service for their businesses.

With different packages available to support system administration requirements for diverse technology platforms and operational environments. Our clients always benefit from:

• Cost-effective maintenance
• Quicker response for service escalations
• Expertise team of professionals to assist clients in all system administration activities
• Special emphasis on strategic business objectives
• Effective availability of team to quickly troubleshoot and fix problems